Whether you're evaluating Medical Aesthetics Spa software, are a new customer using AestheticsPro, or have an existing tenure with our software; we're here to help. Our professional staff have a proven track record helping partners achieve a compliant digital transformation and business optimization resulting in increased operational efficiency, accelerated growth, and better customer experiences.
As a new or established AestheticsPro customer, you will have access to customized web-based training sessions with an AestheticsPro trainer that is geared to meet your business needs. You will also receive unlimited access to our Discovery Webinar series on popular topics and our e-learning library of recorded tutorial trainings that covers the entire software suite.
Since 2008, our support experts have helped thousands of customers with optimizing AestheticsPro to meet unique business needs, provide on the spot training, answer general questions, and to diagnose and resolve issues in a timely manner. Our Support Services Team is dedicated to Medical Spa excellence and has proven their worth to AestheticsPro global customers maintaining a 98% First Call Resolution.
Do you prefer Self-Help Support? With AestheticsPro you can take advantage of our online, around the clock, self-help training videos that cover all aspects of the AestheticsPro software suite. US Based Live Support is available during business hours Mon - Fri from 6:00am - 5:00pm (PST) and on Saturday from 7:00am - 4pm (PST) Customer ticketing system is available 24x7 to log or track your support ticket at any time (responses during business hours only). Message-based phone support is available 24x7 and allows your inquiry to be routed to the AestheticsPro expert best suited to handle your call. Simply call and leave a message and a member of our team will return your call as quickly as possible.
AestheticsPro professional staff can help you determine the best path forward to Medical Spa business optimization. By defining key aspects of your business and understanding your goals, we can help create an implementation strategy that is best for you and your staff to successfully build your business with AestheticsPro. We're committed to helping our partners achieve success.
As soon as you partner with AestheticsPro, your Account Liaison steps in to get you started! Unlike most SaaS companies, we work hard to maintain relationships and account health.
AestheticsPro works hard to stay on top of the latest medical spa trends and customers' needs. Based on customer feedback we release enhancements and new features multiple times a year.